Privacy Policy

This privacy policy sets out how uses and protects any information that you provide when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

At, we make it our top priority to protect your privacy. The information we gather from you is used only to ensure a rich, personalized browsing experience while you are browsing We place immense value on the trust you have in us, and we work hard to protect your privacy.

Please read the following policy to understand how your personal information will be treated while you use our website's services. Please read this document carefully This document provides a complete description of tools that provides to help you interact with other users and franchisereviews.ins' practices to help you understand our approaches to privacy.

Please read this policy carefully to understand policies and practices regarding your information and how we will treat it. By accessing or using its Services and/or registering for an account with you agree to this privacy policy and you are consenting to collection, use, disclosure, retention, and protection of your personal information as described here.

This Statement applies only to information collected on the web site. It does not speak about the's practices for information collected elsewhere or the practices of any third parties, including those who may operate sites on's behalf and that display our branding.

Unregistered Guests:

The's site is optimized for registered users. As a registered user, you have access to a number of advantages such as the opportunity to rate, recommend franchises, write reviews, and also personalize your experience using our proprietary brand consulting services. If you choose not to register, you can still use some portions of the site. In that case, may obtain your IP addresses to understand the websites you came from and the websites you go to, from here.

Registered Users:

If you choose to register with us, stores your preferences and passwords for ease of use, and to provide you with a smooth browsing experience that is customized and personalized based on your preferences. From time to time we use cookies, to provide a smooth user experience.

Your Registration Information:

When you register collects a range of information from you. If you register through a partner site, the partner site may be transferring partial or full information required for registration, and sometimes other information too. uses registration information internally for a number of purposes, including: - email distribution as described in the Agreement, as you request on the site (such as promotional opportunities or newsletters if you check the applicable boxes on the registration page, and as described below), and for administrative purposes (such as to notify you about changes to the Agreement or this Statement or to contact you regarding branding consulting services or other problems with your account). In accordance with instructions on the site, you may opt not to receive certain emails in the future, and will use reasonable efforts to honour your request. - possible special opportunities, such as to become a featured reviewer, get additional visibility in our site - display banner (and similar) advertising to you in connection with the site that is more targeted to you specifically. In doing this type of targeting, or its ad server (and not the advertiser), connect you with the targeting criteria.

Through your account page, you have some choices about whether or not to display your registration information publicly on the site.

If you register through a partner site, may be required to give the partner site some or all of your registration information to them. While will use such information in accordance with this Statement, it does not always control how the partners use or disclose such information. However, the partner is governed by their privacy policies. If you have any concerns about such privacy policies, you should contact the partner site.

You may request to cancel your registration to the site or request the removal of your registration information from member records for which permission may or may not be granted. However, will send you an email to confirm your request. After you confirm your request, will in most cases, remove your information from its "live" database, but residual information may remain in archives and records. may not be able to propagate changes to your registration information to its partner sites who have received such information. In addition, if your account is being terminated for violations of the Agreement, may keep some of your registration information active to prevent re-registration.

Your reviews:

All information you submit as part of a review is displayed on the site (so long as it passes the software checks, manual approval process and filters). may use such information in accordance with the license granted in the Agreement. This includes the right to use the review or teaser portions (including your identity and photo) throughout the site, on other sites on the web, and offline. If you have registered through a partner site, please be aware that may be required to transfer your reviews to the partner site for their use and display. Subject to the limitations discussed in the Agreement, you can change a review at any time using the tools available to you on each page. If you wish to delete a review, you may request us, and we would consider the request on a case-by-case basis. Your request may or may not be granted, depending on the reason for your request. In all cases, will protect your privacy, as laid down in this policy. However, if the review or content has been transferred to other sites or parties, your changes may not propagate to these other places.

Your Personal Profile: allows you to display a large variety of personal information about yourself through the tools that edit your personal profile page. As you can see when you edit your preferences on this page, you have choices about whether to display or hide this information, and you can change this information at any time (although, as discussed elsewhere, it may not be possible to propagate all of these changes instantly or ever). Please note that whatever URL you choose to link to your photo will cause that photo to be displayed in many places throughout the site (not just on the personal profile page). does not transfer your personal profile in total to third parties, but may transfer pieces of your personal profile page in accordance with your instructions, in situations similar to those described under the Registration Information heading above, or as described elsewhere in this Statement.

Your reviews:

In order to enhance your experience while using the system assesses your prior experiences on the site (such as how you have reviewed and rated a franchise) evidenced by how you've rated or reviewed and then uses these experiences to dynamically sort the database of reviews for you based on those that are more likely to interest you. To do this, captures information about your interactions with other users and then processes this information each time you look for reviews. The more you interact with our site and post reviews, the more personalized your subsequent uses of the site will be.

Except as otherwise contemplated in this Statement, does not transfer the complete database of rating and transactional information to others. However, the database is used throughout all of the sites operates or may operate in future, whether branded solely by, co-branded with others, or operated for others on a private-label basis.

Email Notifications:

In a number of places, provides the option to receive an email when an activity occurs. For example, you can choose to be emailed if a specific other member writes review or blog, or if a new review is written on a certain franchise business.

Integrated Services:

Although does not currently offer any integrated services operated by third parties as a part of your registration, expects to do so in the future. In these circumstances, may transfer some or all of your registration information and other information to the third party to operate the integrated service if you choose to use these services. Internal Analyses and Reports: uses all of the information in its databases, including personal information you've submitted, and other server and usage logs, to analyse the site and user behaviour, troubleshoot technical problems, resolve disputes and address complaints, and prepare aggregated reports that are shared with others, including the management of

Other Information:

Specific uses of personal information that vary from this Privacy Statement (if any) may be found throughout the site. To the extent that, during your submission of information on the site, you are notified of privacy practices that are different from those described in this Privacy Statement, those alternative disclosures will govern that submission.

There may be situations where collects data through a survey or a similar process when the page does not link to this Statement. In those cases, unless you are informed otherwise, you should assume that treats all information from such pages as it treats its other valuable business records.

There are many other ways in which could get information from or about you that are not described elsewhere in this Statement. For example, you might send email through a customer service email address, or may get a complaint about you from a third party.'s practices with respect to such information will be in a commercially reasonable business manner.

Children: is a strong advocate of protecting the privacy of children and feels that children must involve their parents in any interactive activity they participate online. If you are 18 or younger (we collect your age information through the registration process), you are not eligible to use the site.

Contractors and Third-Party Service Providers: uses contractors to help with its operations. Some or all of these contractors may access the databases of user information. Usually, these contractors will enter into an agreement that places restrictive provisions on their use and disclosure of all information they obtain through the relationship. may also use third-party service providers to help with certain aspects of its operations that may require disclosure of your personal information to them. For example, may use a third-party service provider to serve ads and franchise service recommendations, or deliver some or all of the emails sent as part of the site's normal operation. Again, usually will place extensive restrictions on the ability of these third parties to use and disclose your personal information except as necessary to perform the services they are asked to perform.

The "Corporate Family": may share some or all of your information with its subsidiaries or parent company (if any in future), in which case will ask such entities to honour the promises in this Statement. In addition, as part of a diligence review, may disclose some or all of your personal information to a potential acquirer or merger partner, although in this case would try to restrict their use and disclosure of this information.

Government Relations and Lawsuits:

In some cases, the government or a court of law might require the disclosure of information about you. However, irrespective of those situations, can unilaterally provide all information about you to the government or a legal entity if it believes such disclosure to be appropriate, in which case you authorize to do so. You also consent to disclosing information about you to actual or potential parties to a lawsuit that is or may become involved in (a) if it is required to do so, (b) if it reasonably believes that such disclosures will potentially mitigate its liability, or (c) to enforce its rights.

Collecting Personal Information from the Site: wants the community to be vibrant and engaged. Thus, we encourage users communicating with each other outside the context of the site. However, not every user wants to engage in these types of dialogue. Thus, you may not collect, use or store any personal information about other users on the site for any purpose whatsoever unless the user invites you to do so. Thus, if a user displays an email address in his or her personal profile, you can assume that the user is willing to receive a single personal email from you that has some relation to the site. However, without that user's permission, you may not contact the user about something that has nothing to do with, store that user's contact information in a database for further communications, or continue to contact the user if they have requested you not to. In all circumstances, as described in the Agreement, you may not use robots, scripts or other automated procedures to collect any information, including user contact information, from the site. You may also not email users inviting them to join your own review site under any circumstance-doing so is a theft of's valuable rights and an affront to users. will protect its users' interests and its own interests vigorously in this regard.


A site and service as complicated as is never perfect, and thus may inadvertently make uses or disclosures of your information in ways not contemplated by, or in direct contravention of, this Statement. For example, if the software has a temporary glitch, your personal information could be displayed on the site even though you've configured your preferences otherwise. might also make ad hoc uses of your information in ways it can't contemplate here. will do its best to work with you if these types of situations arise, but your sole remedy in these cases is to have try to rectify the problem as soon as it can.

Although highly unlikely, on rare occasions, it is possible for Internet transmissions containing your personal information to be intercepted by others. It is impossible for to ensure the privacy and security of all transmissions made to and from the site, while in transit.

Also, does not control the privacy practices of its advertisers and other third-party sites that it promotes or links to. If you click through a banner ad or link and submit your information to an advertiser, you will be subject to their privacy policies. Please make sure you understand these policies before submitting your information.

Security Practices: uses industry-standard methods of securing its databases of user information, if and where appropriate, such as, firewalls and limits on who can access user information databases. However, kindly note that there is no such thing as perfect security on the Internet.